Harter warrants that its standard Contract Seating products are free from defects in material and workmanship during normal use, for the lifetime of the chair, with the exception of the following: gas cylinders, controls, stack chairs, functional parts are warranted to be free from defects in material and workmanship during normal use for ten (10) years; Casters, bases, arm caps, backliners, and exposed wood parts (finished wood chairs and wood base caps) are warranted for five (5) years; Upholstery materials are warranted for three (3) years under normal use; Service parts are warranted for one (1) year from defects in material and workmanship from the date of replacement or for the remainder of the original product warranty, whichever is greater. Multi-shift applications will change the warranty on ten (10) year items to six (6) years, five (5) year items to three (3) years, and on three (3) year items to one (1) year. The warranties stated above will apply to original purchaser only.

Harter's international warranty will be one (1) year on parts and labor. After the first year, labor and repair is the sole responsibility of the purchaser and all parts shipments shall be FOB Port of Exit.

Harter does not warrant the appearance, behavior or durability of customer furnished upholstery materials (known in the furniture industry as COM/COL). The acceptance of the COM/COL by Harter only means that initial application of the COM/COL utilizing existing manufacturing processes was successful and does not imply that Harter warrants the COM/COL or its performance during use. Harter is not responsible for COM/COL appearance, condition, performance, durability, colorfastness or any other physical attribute of the COM/COL.

This warranty does not include defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage, or environmental conditions. Any modifications to Harter's Contract Seating products by the purchaser, purchaser's employees or agents, voids this warranty.

Harter reserves the right to reasonably determine whether a defect in material or workmanship occurred in normal use or if such defect resulted from a factor excluded from this warranty. Normal use is defined as a maximum of eight (8) hours per day, six (6) days per week (single shift). If a defect in material or workmanship is determined to have occurred in normal use during the warranty period, the defective product will be repaired or replaced free of charge, at the option of Harter.

The expressed warranties contained herein are in lieu of all other warranties, expressed or implied, including any warranty of merchantability and fitness for a particular purpose, and all other warranties arising from the course of dealing or usage of trade. Any action to enforce this warranty must be brought within three (3) months from the time an alleged defect in material or workmanship first occurs.

Repair or replacement of any defective Harter Contract Seating product for the period of time provided, shall constitute complete fulfillment of all the liabilities of Harter, whether the claims of the purchaser are based in contract, in tort, (including negligence and/or strict liability) or otherwise, with respect to, or arising out of, the product furnished hereunder. Harter is not liable for any special or consequential damages under this warranty. The remedies provided above are the purchaser's sole remedies for any failure of Harter to comply with its obligations regarding the material and workmanship of its seating products.

Standards

A variety of standards exists for office furniture. ANSI/BIFMA standards for seating test the furniture's structural soundness and durability. All Harter Contract Seating meets or exceeds ANSI/BIFMA standards.

ANSI/HFS. 100-1988 sets standards and specific criteria that represent acceptable human factors engineering for visual display terminals, computer environments and associated furniture (chairs). Standard Harter Seating products intended for use in these environments meet or exceed ANSI/HFS. 100-1988 standards.

Note: The addition of options to a standard chair may cause the chair to no longer comply with the ANSI/HFS. 100-1988 requirements. Please contact our Customer Service Department for a list of non-compliance options.

CAL.133 is a fire test for furniture designed to be used in certain high-risk environments. Most Harter Contract Seating products can be manufactured to meet CAL.133 regulations.

Materials

Since textiles vary in weave, thickness and memory, some creasing and/or gathering may occur during the upholstery application process. Due to natural variations over which we have no control, all furniture is sold subject to minor irregularities of color, surface, grain, and texture. Textiles are sold subject to minor variations of color. Leather upholstery materials are of the finest quality. Because leather is a natural product, variations of texture are common and should be expected. Leather will contain natural markings such as neck wrinkles, scratches, backbone marks and stretch marks. These distinctions give leather its unique characteristics and are considered to be a part of the natural beauty of leather.

Exclusive Design

All furniture shown in this catalog is our property, and we reserve the exclusive right to manufacture it. Harter reserves the right to make changes in design and/or construction without prior notice.

Environmental Protection

Harter is committed to protecting the environment. We use environmentally sensitive manufacturing processes, and we maintain recycling programs in our facilities. Please contact our Customer Service Department to request additional information on our environmental commitments.